PRIVACY/T&C
PRIVACY NOTICE



This privacy notice tells you what to expect when we collect personal information.



Contacting us via Social Media

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If you send us a private or direct message via social media the message will be archived within the social media platform it was sent to unless you request its deletion. It will not be shared with any other organisations.



Contacting us by Telephone

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When you call us any personal data that you give us will be used to track customer interaction.



Contacting us by Email.



Any email sent to us, including any attachments, may be monitored and used by us for reasons of security and to track customer interaction. Email monitoring or blocking software may also be used. Please be aware that you have a responsibility to ensure that any email you send to us is within the bounds of the law.



Using our Services

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We offer various services to the public.

We have to hold the details of the people who have requested these services in order to provide it. However, we only use these details to provide the service the person has requested and, if the person has opted in, to send other communication (such as marketing) from us.

When people do subscribe to our mailing list, they can cancel their subscription at any time and are given an easy way of doing this. 



Lawful Basis and Retention Periods.



We process data under the lawful basis of Consent and retain personal data for 7 years after your last interaction with us.



Your Rights 

Under the Data Protection Act 1998, you have rights as an individual which you can exercise in relation to the information I hold about you.

You can read more about these rights here –

https://ico.org.uk/for-the-public/is-my-information-being-handledcorrectly/



Specifically you have the following rights:



• the right to be informed



• the right of access



• the right to rectification



• the right to erasure



• the right to restrict processing



• the right to data portability



• the right to object



• the right not to be subjected to automated decision-making including profiling

Data Protection Officer
Kerbad Marolia
UPDATED 21/07/2024


TERMS AND CONDITIONS.

Please be aware that all treatments must be paid upfront (non-refundable payment) when booking in store, payments can me made by cash or card.  If you are booking by telephone you can pay by Paypal (details will be given on booking).
You must contact the store within 48 hours of your appointment if you are cancelling or rearranging your appointment.  If you do not contact us you will lose your booking and a fee of £20 will be charged, this is due to a high volume of bookings we have.

STANDING ORDER CLIENTS.


Standing Order clients pay a (discounted) monthly by bank transfer before treatments, if you do not contact us that you will not be attending your appointment you will lose that appointment.  Please ensure you contact us within 48 hours of your booking) This is due to a high volume of bookings we have and someone else could have had that place.
(We are very understanding people and understand things do happen in life; However it is important you communicate with us so we can help you as much as possible).

E-SHOP.
When buying from our online shop we are not obliged to return anything by law unless broken through transit.

OUDS/ATTARS.
We expertly blend our fragrances with carefully selected ingredients found in the original perfumes, to ensure a long lasting & distinctive fragrance. The notes are carefully balanced to deliver a unique scent experience.

Simply apply to warm areas (pulse points) such as wrists, neck, behind the ears and inside of your elbows. A little goes a long way.
 Our fragrances are:

 ·      Free from any harsh chemicals and are kinder to the skin

·       Longer lasting scents

·       Oil based & alcohol free

·       Suitable for halal / Kosher

·       Vegan & Cruelty free.

Disclaimer:
Names, trademarks and copyrights belong to their respective owners.  We have no affiliation with any manufacturers. Any likeness to a given brand in the naming or description of a scent is merely to give the customer an idea of what the scent smells like, and in no way to mislead or confuse the customer or infringe on the manufacturers name or trademark.

As with any other cosmetic product please perform a patch test before use. If irritation occurs please rinse immediately and discontinue use.

For external use only.
Store away from direct sunlight in a cool place.
Keep out of the reach of children and pets.
Do not ingest.
No naked flames.
Keep away from eyes.
Do not use on broken or sensitive skin.
Consult doctor if pregnant or nursing child.

SUPER FOOD DISCLAIMER.

We get our suppliment from Gold Healing.
The products and the claims made about specific products, articles and claims made in the articles and information written on or through this site have not been evaluated by Gold Healing, the MHRA, the FSA or the United States FDA and are not approved to diagnose, treat, cure or prevent disease.

The information provided on this site is for informational purposes only and is not intended as a substitute for advice from your physician or other health care professional or any information contained on or in any product label or packaging.

You should not use the information on this site for diagnosis or treatment of any health problem or for prescription of any medication or other treatment. You should consult with a healthcare professional before starting any diet, exercise or supplementation program, before taking any medication, or if you have or suspect you might have a health problem. Providing a product for sale does not imply Gold Healing recommendation of that product, its suitability or its efficacy. Gold Healing cannot give medical opinions. No comment or entry in this site or in any communication from Gold Healing may be taken as such.

Prices and promotions are subject to change without notice. Customers should always carefully check all the details printed on the package before opening the product. Whilst all efforts are made to ensure accuracy of description, specifications and pricing there may be occasions where errors arise. Should such a situation occur the company cannot accept your order. In the event of a mistake, you will be contacted with a full explanation and a corrected offer. The information displayed is considered as an invitation to treat not as a confirmed offer for sale. The contract is confirmed upon supply of goods, Prices and promotions are subject to change without notice.

Please read the Terms and Conditions of using this site, by using the site you are accepting the terms and conditions. All Material on this site © 2022 Gold Healing Ltd Registered in England & Wales 13776538


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